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Category: Consumer affairs

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Revealed: full scale of football tickets being resold on StubHub at huge profit

€1.5m of tickets for one Liverpool game sold or advertisedCondemnation from top clubs, sports minister and fansPremier League clubs, the sports minister and football fans have condemned StubHub, as data emerged that uncovers for the first time the scal…

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Revealed: full scale of football tickets being resold on StubHub at huge profit

€1.5m of tickets for one Liverpool game sold or advertisedCondemnation from top clubs, sports minister and fansPremier League clubs, the sports minister and football fans have condemned StubHub, as data emerged that uncovers for the first time the scal…

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RWC final ticket prices rocket up to £12,400 on resale websites

England’s semi-final win stokes demand despite warnings resold tickets may be rejectedEngland rugby supporters are facing a costly scramble for World Cup final tickets after the semi-final win against New Zealand sent prices rocketing to up to £12,400 …

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English fans hit out at Uefa over ‘extortionate’ cost of going to finals

Supporters of Liverpool, Spurs, Arsenal and Chelsea irate at high cost of watching the gamesFans of the four English clubs to have made it to Europe’s two main football finals have joined forces to criticise Uefa’s disregard for the “extortionate costs…

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Rich tennis fans vie for five-year, £100,000 Centre Court tickets

Demand will far exceed supply for Wimbledon debentures going on sale next weekThe super-rich will begin battling it out next week for some of the most expensive and exclusive sports tickets in the world: five-year passes for every match on Wimbledon’s …

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Thousands of Six Nations tickets touted on Viagogo, investigation reveals

1,155 tickets for sale on website for a combined £370,000Viagogo already under court order for consumer law breachesThousands of tickets for the Six Nations have appeared for sale on the controversial website Viagogo for a combined £370,000, according …

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Touts using football resale sites rip off fans and put them at risk

Guardian investigation finds vast numbers of tickets being sold on again despite it being illegalFootball tickets are being touted on resale websites in vast numbers, a Guardian investigation has found, prompting warnings that fans are being ripped off…

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Sky Sports to replace numbered channels and slash prices in revamp

Broadcaster to launch themed channels for football, golf and cricket, with cheapest package costing £18 a month

Sky is scrapping its numbered sports channels and replacing them with themed offerings focused on specific sports – led by football, golf and cricket – as it combats falling viewer numbers with a branding revamp and a cheaper viewing package.

The retirement of Sky Sports 1,2,3,4 and 5 and the introduction of a new package two-thirds cheaper than current prices represents a major shakeup of the strategy that has made Rupert Murdoch’s Sky a pay-TV powerhouse.

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Sky Sports to replace numbered channels and slash prices in revamp

Broadcaster to launch themed channels for football, golf and cricket, with cheapest package costing £18 a month

Sky is scrapping its numbered sports channels and replacing them with themed offerings focused on specific sports – led by football, golf and cricket – as it combats falling viewer numbers with a branding revamp and a cheaper viewing package.

The retirement of Sky Sports 1,2,3,4 and 5 and the introduction of a new package two-thirds cheaper than current prices represents a major shakeup of the strategy that has made Rupert Murdoch’s Sky a pay-TV powerhouse.

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Everton urged to end StubHub ticket partnership by supporters trust

• Trust fears fans can be exploited on the online ticket exchange
• Club urged to seek fairer solution to secondary ticket sales

The Everton Supporters Trust has urged the club to end their partnership with StubHub amid claims fans can be exploited on the online ticket exchange.

Everton have been widely praised for a progressive ticketing policy that has meant season ticket prices are frozen and in some cases reduced for the 2017‑18 campaign. Following consultations with Everton’s Fans’ Forum and Junior Fans’ Forum the club have introduced a new, young adult season ticket for next season costing £380 for those aged 22-24 while its Kids’ season ticket costs £95, the equivalent of £5 per game.

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Everton urged to end StubHub ticket partnership by supporters trust

• Trust fears fans can be exploited on the online ticket exchange
• Club urged to seek fairer solution to secondary ticket sales

The Everton Supporters Trust has urged the club to end their partnership with StubHub amid claims fans can be exploited on the online ticket exchange.

Everton have been widely praised for a progressive ticketing policy that has meant season ticket prices are frozen and in some cases reduced for the 2017‑18 campaign. Following consultations with Everton’s Fans’ Forum and Junior Fans’ Forum the club have introduced a new, young adult season ticket for next season costing £380 for those aged 22-24 while its Kids’ season ticket costs £95, the equivalent of £5 per game.

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BT denies squeezing customers after paying £1.2bn for Champions League

Telecom firm retains exclusive rights by paying three times the sum Sky and ITV were paying to broadcast the football competition until 2014-15 season

BT has denied customers are being forced to foot the bill for a new £1.2bn Champions League football rights deal after securing the contract in the wake of inflation-busting price rises for its broadband and phone services.

The group has paid £1.18bn to fend off Sky and renew exclusive broadcast rights for Champions League and Europa League football. The deal which runs from 2018 to 2021, represents a 32% increase on the cost of its current three-year contract.

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Jockeys advised to avoid high street banks after frauds

Professional Jockeys Association says banks seem incapable of preventing or investigating scams that have targeted jockeys and trainers since 2014

Jockeys have been urged to move their money out of high street banks after a string of frauds.

Around 30 jockeys and trainers have been targeted by the “fairly rudimentary scam”, according to the Professional Jockeys Association (PJA), which issued the warning in its October newsletter.

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Last minute Olympics tickets too good to be true, Which warns

Consumer group warns “secure and transparent” site claiming to have range of tickets for “Rio Olypmic Games” is unlikely to be able to deliver

Consumers scrambling for last minute Olympics tickets are being urged to steer clear of an apparently fraudulent website selling them in breach of official restrictions, amid warnings that they are likely to be denied entry as well as losing their money.

The Rio 2016 Olympic Games starts less than two weeks away on 5 August, and consumer group Which? has found a site selling tickets for a wide range of events – including the opening and closing ceremonies – despite not being an authorised ticket source.

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Uefa takes action against Viagogo over illegal Euro 2016 ticket sales

French police raid Bordeaux hotel where staff from online marketplace were handing out tickets for Italy v Germany

European football’s governing body Uefa has filed a criminal complaint against the ticketing website Viagogo for illegal ticket sales at Euro 2016.

Sources in Bordeaux told the Guardian that French police raided the hotel Le Provençal last Saturday, where Viagogo staff had booked a room and were handing out tickets for the game between Italy and Germany.

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Belittled fans deserve this goodwill gesture over away ticket prices | Owen Gibson

The move to cap ticket prices at no more than £30 for away fans is such a no-brainer that to applaud it feels an odd thing to do. For once the fans spoke and the clubs finally listened

In a game that has long taken loyalty for granted, those who follow their team away from home have remained bedraggled outliers. Patronised, belittled, taken advantage of, subject to last-minute fixture changes, herded around the country on expensive and unreliable transport networks, given a dreadful view and charged handsomely for the privilege.

They put up with it partly because being an away fan affords a visceral thrill that many find is increasingly missing at home and partly because, well, it’s what they do. The move to cap ticket prices at no more than £30 for away fans is such a no-brainer that to applaud it feels an odd thing to do.

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Sunderland reduce adult season-ticket prices to as low as £18 per game

• Adult season tickets will start at £350 and go no higher than £475
• Sunderland are 19th and face a battle to stay in the Premier League

Sunderland have announced season-ticket price reductions at the Stadium of Light for next season. The cost of an adult season ticket will start at £350, which averages at £18 per game in the top flight, and would still compare favourably if the Black Cats are relegated to the Championship.

The announcement comes amid widespread furore over the rising cost of Premier League match tickets. Sunderland found themselves at the sharp end of the recent protests earlier this month when thousands of home fans left their game at Liverpool early following an announcement of rising prices.

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Football must be affordable so let’s get together on ticket pricing | Paul Wilson

Liverpool fans’ protests over pricing should only be the start – an across-the-board reduction is now possible but clubs and the government must act as one

Truly these are exciting times for football and its supporters, with wealthy American owners taken aback by a little Liverpudlian plain speaking and something rotten in the state of even the German game exposed through a hail of tennis balls.

Why tennis balls, as strewn all over Stuttgart’s pitch last week by Borussia Dortmund fans incensed at the price of admission? Because Germany has an expression “good tennis”, apparently, used in admiration of something well executed, and this was an ironic protest to suggest the reverse. But also because tennis balls are cheap, easily smuggled in and unthreatening. We in England have an expression “not cricket” that means roughly the same as (not) “good tennis”, but cricket balls are expensive and anyone caught hurling them at a football pitch could reasonably be charged with launching a dangerous projectile.

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Football must be affordable so let’s get together on ticket pricing | Paul Wilson

Liverpool fans’ protests over pricing should only be the start – an across-the-board reduction is now possible but clubs and the government must act as one

Truly these are exciting times for football and its supporters, with wealthy American owners taken aback by a little Liverpudlian plain speaking and something rotten in the state of even the German game exposed through a hail of tennis balls.

Why tennis balls, as strewn all over Stuttgart’s pitch last week by Borussia Dortmund fans incensed at the price of admission? Because Germany has an expression “good tennis”, apparently, used in admiration of something well executed, and this was an ironic protest to suggest the reverse. But also because tennis balls are cheap, easily smuggled in and unthreatening. We in England have an expression “not cricket” that means roughly the same as (not) “good tennis”, but cricket balls are expensive and anyone caught hurling them at a football pitch could reasonably be charged with launching a dangerous projectile.

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As football ticket prices soar, clubs pocket millions – no wonder fans are walking out | Andy Walsh

Protesting Liverpool fans are not alone. More disgruntled supporters are setting up their own clubs – and at FC United I’ve seen how well it can work

The Liverpool fans who walked out of Anfield on Saturday in protest at proposed ticket price increases reflect the wider discontent of football supporters across the country, who see clubs making millions from TV revenues while they pay more at the gate season after season.

In an ideal world, the extra millions coming into the game from next year’s TV deal should be good news for the whole of our game but in reality, talk of trickle-down, extra cash for the grassroots and the strengthening of our national game is the same spin that the Premier League has put on every TV deal since it was formed, 1992.

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